Automation

• Using Shopify Flow with Downpay

  Downpay officially integrates with Shopify Flow to provide ways to automate workflows and actions such as partial payment collection, authorization, and other triggers. Shopify Flow is generally available to all Shopify merchants, regardless of their plan. On this page: Downpay Triggers Payment collection failure Payment collection success Payment aPopular

Order management

• Deposit order management

  You can make several adjustment to an order that has been placed with a Downpay purchase option such as editing the payment due date, shipping fee, or refunding. On this page: Order tax and shipping charge overview Orders with partially paid products Orders with partially paid and pay in full products Payment due date managementFew readers

• Collect partial payment on deposit orders

  On this page: Using partial pay Partial pay receipt notification Important considerations Using partial pay Downpay's partial pay feature allows merchants to collect a partial amount of the remaining balance on a Downpay processed online store order. For instructions and access,Few readers

• Payment authorization or collection

  Downpay offers multiple ways to collect or authorize payment for the remaining balance on existing orders. On this page: Merchant payment collection options Collect payment automatically with Shopify Flow (2-collect-paySome readers

• Taxes & Shipping on deposit orders

  Learn how taxes an shipping are charged when products are paid with a deposit. On this page: Taxes Tax on orders with only partially paid products Tax on orders with partially paid and fully paid products Shipping How to charge for shipping When shipping is charged (2-when-shipping-is-chargedFew readers

Communication

• Customer communication

  This page highlights a few details about how to communicate with your customers about deposits. On this page: Explaining deposits to customers Payment reminders Automatic payment reminders Automatic payment reminders with Shopify Flow Explaining deposits to customers If you'd like to include a simple descriptionSome readers

Best practices

• Discounts

  Downpay works with Shopify discounts, learn how to offer them. On this page: Discounts Limitations Discounts Downpay can be used with manual and automatic Amount off product, Amount off Order and Free shipping Shopify discount types. Shipping Discounts When enabling Free shipping discounts, purchase type muFew readers

• Partial payment on Shopify best practice guidelines

  In this guide you will learn the best practices for offering partial payments on your Shopify store. On this page: Core principles Communicating expected timelines Communicating payment terms Writing a cancellation policy Core principles We have several core principles we will cover in this guide to ensure you can drive success partial payments onFew readers

• Take deposits only when out of stock

  Learn how to offer deposits on out of stock products. This strategy helps customers lock in deals during BFCM while brands get real orders they can charge and fulfill at a later date. On this page: Overview Setup Shopify setup Downpay app setup Downpay storefront setup Managing deposit orders FAQ Overview Problem: CustomersFew readers

• Partial payment for bespoke products, phone orders and invoices

  Learn how to sell bespoke products with deposits using hidden product pages on the Shopify online store. On this page: Sell Bespoke products with deposits on Shopify Overview Hide products from store search and Google Create a hidden product with a deposit Share the product page (2-share-the-product-pagFew readers