Compatibility with Shopify features

• Using Shopify Flow with Downpay

  Downpay officially integrates with Shopify Flow to provide ways to automate workflows and actions such as partial payment collection, authorization, and other triggers. Shopify Flow is generally available to all Shopify merchants, regardless of their plan. | You can preview workflows in Shopify Flow, but actions that connect to third-party services such as Downpay only show configuration pPopular

• Discounts

  Downpay works with Shopify discounts, learn how to offer them. On this page: Discounts Limitations Discounts Downpay can be used with manual and automatic Amount off product, Amount off Order and Free shipping Shopify discount types. Shipping Discounts When enabling Free shipping discounts, purchase type mustFew readers

• Gift cards and store credit

  Learn how about how Shopify gift cards and store credit work with deposit orders. On this page: Gift cards Gift card deposit order limitations Using gift cards to pay remaining balance Store credit Store credit deposit order limitations [Using store credit to pay remaining balance](#2-using-store-cFew readers

• How currencies and exchange rates work with Downpay

  Downpay supports multiple currencies and markets. This article explains how deposit amounts are calculated across currencies, and how currency display works in customer notifications. On this page: How deposit amounts work across currencies Percentage-based deposits Fixed-amount deposits [Currency display in customer notifications](#2-currency-display-in-customer-notifications-anFew readers

• Taxes & Shipping on deposit orders

  Learn how taxes an shipping are charged when products are paid with a deposit. On this page: Taxes Tax on orders with only partially paid products Tax on orders with partially paid and fully paid products Taxes in the EU and other VAT countries Shipping [How to charge for shipping](Few readers

Order management

• Deposit order management

  You can make several adjustment to an order that has been placed with a Downpay purchase option such as editing the payment due date, shipping fee, or refunding. On this page: Order statuses Paying statuses Fulfillment statuses Order tax and shipping charge overview Orders with partially paid products [Orders withSome readers

• Collect partial payment on deposit orders

  ||| This feature is in beta and requires Shopify Plus. For access, please contact us using chat or email support@hypehound.io On this page: Using partial pay Partial pay receipt notification Important considerations Using partial pay Downpay's partial pay feature allows Plus merchants to collect more than just one remaining balance on existing Downpay processed online store ordFew readers

• Working with mixed cart orders and multiple release dates

  Downpay supports handling mixed cart orders (carts where products have different availability/release dates) but there are a few considerations to be aware of that are built into Shopify checkout and will impact mixed cart orders. In this guide you will learn how mixed cart orders behave in Shopify and how to manage them. On this page: Mixed cart orders overview [Ready to ship and deposit products with a future release date](#2-ready-to-ship-aFew readers

• Payment authorization or collection

  Downpay offers multiple ways to collect or authorize payment for the remaining balance on existing orders. ||| Warning: Do not use the Capture Payment button found on Shopify's order list. This button will not attempt a charge to the card that Downpay stores on file and instead will mark an order as paid and close it. On this page: Merchant payment collection options [Collect payment automatically with Shopify Flow](#2-collect-payPopular

Communication

• Customer communication

  This page highlights a few details about how to communicate with your customers about deposits. On this page: Explaining deposits to customers Payment reminders Automatic payment reminders Automatic payment reminders with Shopify Flow Explaining deposits to customers If you'd like to include a simple descriptionSome readers

Best practices

• Partial payment on Shopify best practice guidelines

  In this guide you will learn the best practices for offering partial payments on your Shopify store. On this page: Core principles Communicating expected timelines Communicating payment terms Writing a cancellation policy Core principles We have several core principles we will cover in this guide to ensure you can drive success partial paymentsSome readers

• Tracking payments in Shopify Analytics

  Downpay keeps all payments for an order together in one place. This guide explains how split-payment orders appear in Shopify Analytics, and how to use the Payment method by order report to track and reconcile each payment collected. On this page: How Downpay orders work in Shopify The Payment method by order report Understanding the transaction rows [Using this repoFew readers