Articles on: Using Downpay

Payment collection

Downpay offers multiple ways to collect payment for the remaining balance on existing orders.



On this page:


Merchant collects payment
Collect payment per order
Collect payment in bulk
Collect payment with the Downpay API

Customers complete payment

Send invoice



Merchant collects payment



Collect payment per order



Open the order from the Shopify orders page.

Locate the Collect payment button inside the payment breakdown box.



Click Collect payment and choose the payment method you wish to collect from. Confirm the charge in the next screen.

The order's payment status will now be Paid.

Collect payment in bulk



This feature is in beta, please contact us over chat or email if you'd like to try it out before release!

Collect payment with the Downpay API



Get started with the Downpay API.



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Customers complete payment



Customers can pay the remaining balance from the Shopify order status page.

They will need to click View Order in their order confirmation email. This will bring them to the order status page.

They can click Pay now to complete their payment.





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Send invoice



All non-multicurrency stores can send invoices to customers directly from an order in the Shopify admin.

Review Shopify's send an invoice to a customer guide to use this feature.

Invoices are not draft orders. Draft orders are not compatible with deposits on the Shopify platform.



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Updated on: 01/04/2024

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