Setup to sale: Making the most of Downpay

🎉 Welcome to Downpay! 🎉

Once you have completed the minimum required steps listed in the quick start guide, this article will help you get the most out of Downpay.

We'll take you through core features including our customer order management portal, automations to collect payments, and more.

Automating payment collections and more

Downpay has a library of triggers and actions for Shopify Flow that can streamline and simplify payment collection:

Triggers based on the result of collections or authorizations, upcoming dates, and more
Actions such as payment collections and authorizations, and adding or removing products or variants from purchase options
Sample downloadable Flows for you to use and customize

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Empowering your customers

Sometimes the best solution is to let customers take care of things themselves. We've got options:

Explore Downpay's best practices guidelines for offering a high trust partial payment experience on Shopify
Enable Downpay's customer order portal to let customers update their payment method
Add a Pay Now button to the confirmation email sent to customers
Optional: Allow customers to cancel orders through the portal
Optional: Customize the boilerplate text for the payment terms and cancellation policy

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Customizing Downpay subtotals on the cart page

Downpay can display subtotals on the cart page to help customers understand payments more clearly:

Enable the cart embed in your theme
Adjust formatting, placement, and appearance options

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Customizing Downpay elements on the product page

You may wish to customize how the Downpay block appears on your product page further to fit your brand:

Adjust formatting, placement and appearance including display currency and dates

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Customizing, removing, and editing dates

Shopify requires release dates, but we know that things aren't always that clear-cut. Many times, you won't know the exact date, so you put in a best estimate. Here are all the places that date will show up and how to edit it, or remove it altogether:

Remove the date from the product page
Remove the date from the checkout and order pages
Edit or removing the dates in customer emails

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Looking for more? Check the Frequently Asked Questions, or contact us directly

Updated on: 12/05/2025

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