Downpay integration with Klaviyo email campaigns
As more merchants tend to use Klaviyo for their emailing campaign model, we've integrated a couple of ways that you can use Klaviyo with Downpay.
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Initial Klaviyo setup
There may be several more steps to complete setting up your account which you can follow within their setup guide step by step.
Obtaining API keys
After you complete your account setup, you may navigate to the Settings > Account > API Keys and then Create Private API Key. Once you create it, make sure to save it somewhere as you won't be able to fully see it again. We will need this key in order to set up Shopify Flows and send campaigns with Shopify Flow triggers.
Creating Email Flows through Klaviyo
Klaviyo offers certain triggers and actions like Shopify Flow does so you can use their Flow for sending emails too (like transactional ones). To create your transactional email, you may navigate to the Flows section > Create Flow button. You may select a pre-made Flow templates and edit them or you can Build your own template from scratch.
Once you have created it, you can go ahead and select a trigger that you'd like. We are going to use "Placed Order" trigger. After that, Save the trigger and continue connecting action blocks to it.
Once you select it, you may edit the template the way you want and add some custom variables if you wish (available when using Preview & test mode in template editor)
Once you've edited your template, you can go ahead and save it.
Sending transactional emails
To enable transactional emails with Klaviyo, you have to contact their support team to check your email and mark it as a transactional. You can contact their support through the Support button on the upper right corner on the Homepage or using their email success@klaviyo.com.
Setting up Shopify Flows
To set up some Shopify Flows with Klaviyo, you should first install the Flow app from Shopify if you haven't already and navigate to it. Then, choose Create workflow option and start from scratch. You can choose different triggers for your use case and set conditions upon you want to trigger a Klaviyo campaign.
Send Payment Reminder Email (2 weeks before due date)
This Flow will attempt to send a payment reminder email from Klaviyo 2 weeks before the next payment due date.
Updated on: 07/10/2025
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